Official Policies for Use of Volunteer Kentucky

On the occasion that these policies are changed, the updated policies will be posted to this URL. Please check this page regularly to be certain you are aware of the latest policies at all times. 

Last Updated: May 2020

 

Organizations that May Use Volunteer Kentucky 

Use of Volunteer Kentucky for the purposes of volunteer recruitment and management is limited to organizations that represent and warrant that they are legally incorporated 501(c)3 nonprofits or government entities, schools, faith-based organizations, or neighborhood associations recognized as such by the applicable city or county. Serve Kentucky requires organizations offering medical, counseling, therapeutic, or similar services to have a licensed provider in each field of service offered in order to use Volunteer Kentucky. Organizations meeting the requirements in this document are referred to as agencies.

Terms and Conditions

Agency use of Volunteer Kentucky indicates acceptance of the Terms and Conditions listed below. From time to time these Terms and Conditions may be revised by updating this web page. If at any time an agency does not agree to these Terms and Conditions, the agency must cease its use of this website.

Registering agencies agree:

  1. No volunteer opportunity may discriminate based on race, color, religion, sex, sexual orientation, marital status, age, national origin, political belief, or physical or mental disability;
  2. All volunteer opportunities must fulfill a charitable mission;
  3. Any volunteer opportunities with a primary purpose of facilitating the advancement of any political party or candidate, religion, or for-profit business shall not be allowed;
  4. To provide a safe environment in which to work;
  5. To continue receiving referrals, agencies are required to:
    1. Post at least one volunteer opportunity.
    2. Update volunteer opportunities at least every 6 months.
    3. Keep their contact information up to date.
  6. That they are solely responsible for posting/updating their agency content. Agencies/opportunities go through an approval process that usually takes about 48 hours.
  7. That they understand Serve Kentucky, which manages Volunteer Kentucky, reserves the right to refuse posting any agencies whose volunteer programs, missions and purposes it finds contrary to the spirit of volunteerism.

Rules of Conduct

You (agencies) are solely responsible for your information and warrant that you have all legal rights and licenses necessary to conduct your programs. In connection with Volunteer Kentucky and posted content, you will not: (a) act in an unwanted, threatening, harassing, abusive or offensive manner toward any user; (b) use Volunteer Kentucky for political, commercial or advertising purposes; (c) harm or exploit minors in any way; (d) post, submit or otherwise do anything with Volunteer Kentucky, posted content, or website that is unlawful, harmful, tortious, defamatory, profane, obscene, libelous, or hateful to the average user; (e) act in a racially, ethnically, or otherwise objectionable manner; (f) collect or store personal data of any other user; (g) post or reference indecent or pornographic materials (whether in visual, textual, or audio format); (h) discuss, incite or otherwise solicit illegal activity; (i) violate or infringe upon the confidentiality, proprietary or other rights, of any individual or third party; or (j) transmit fraudulent, deceptive, or misleading communications. In addition, by posting your information to the website, you represent that you have all necessary rights to your information and that your information will not infringe on any personal or proprietary rights of any third parties.

By using Volunteer Kentucky, you agree to the above Terms and Conditions and Rules of Conduct.

 

Official Privacy Policy

Confidentiality is a hallmark of professionalism.

Serve Kentucky uses reasonable commercial efforts to avoid disclosure of information which is confidential, privileged or nonpublic other than in accordance with this privacy policy.

Information Collection, Use, and Sharing

Serve Kentucky gathers personally identifiable data when voluntarily submitted by a user, which may include: name, addresses, zip codes, e-mail addresses, donor choice information, user groups, etc. For example, personally identifiable information may be collected in order to record a stated desire to donate online to Serve Kentucky via a direct gift or through a company sponsored campaign. This information is used solely by Serve Kentucky or other parties to the transaction for the purpose of executing the transaction, to improve your experience with us, and for the internal business purposes of Serve Kentucky.

We are the sole owners of the information collected. We will not sell or rent this information to anyone.

We will not share your information with any third party outside of our organization other than agencies, affiliates, contractors, advisors, service providers or in our reasonable discretion to investigate or prevent fraud, illegal activity or misuse of our web site.

Periodically Serve Kentucky will send electronic communications in newsletter format or another format to our constituents, which include donors, volunteers and other business contacts. Typically these communications include information regarding community investment reporting, funded program information and results, news and events, as well as other pertinent information we feel should be reported to our constituents. Recipients retain the option to opt-out of these communications at any point in time.

If you sign up to receive news and information from us via our web site, you are electing to receive e-mail communication from us. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about our programs and other areas on our site in which you have expressed interest. At your option, you may also provide additional preference information, but it is not required.

We may collect your IP (Internet Protocol) address to administer our web site. When a web browser or email application requests a web page or email from another computer on the Internet, it automatically gives that computer the address where it should send the information. This is called the computer's "IP address". This "address" does not contain any personally identifiable information.

Cookies that are used on the web site are called "session" cookies, and are used to identify a particular visit to the web site. Session cookies expire after a short time or when you close your web browser. Due to the communications standards on the Internet, when you visit the web site Serve Kentucky automatically receives the URL of the web site from which you came and the web site to which you are going when you leave the web site. We also receive the IP address of your computer (or the proxy server you use to access the World Wide Web) , your computer operating system and type of web browser you are using, as well as the name of your internet service provider (ISP). We may use this information to analyze overall trends to help us improve our services, but we do not generally link this information to personally identifiable information in any way.

The information which Serve Kentucky automatically gathers, such as the numbers and frequency of visitors to our site and its areas, is used only in the aggregate very much like television ratings that tell the networks how many people tuned in to a program. This collective data helps us determine how much our visitors use parts of the site, so that we can continuously improve our site. We also may provide aggregated statistical "ratings" information, never information about you personally, to our partners about how our visitors, collectively use our web site.

Your Access to and Control Over Information

You are given the opportunity to "opt-out" of having your personally identifiable data used for communication purposes. To access your data, you can do the following at any time:

  • Change/correct any data we have about you.
  • "Opt-out" of having your personally identifiable data used for communication purposes.
  • Express any concern you have about our use of your data.

If at any time you would like to update, correct or delete your information, you can simply contact us directly to change your information. You may also select to opt-out to receive any future communications from us on any of our e-mail communications, registration or pledge forms or by contacting us directly using the contact information provided at the bottom of this page.

Links

This web site contains links to other web sites. These web sites that you may link to from our site, including our partners' web sites, have their own privacy policies. Serve Kentucky is not responsible for the privacy practices of other web sites or affiliate. We encourage you to review the privacy policies of web sites or affiliate agencies before providing them with any of your personally identifiable data.

Security

We have put in place commercially reasonable physical, electronic, and managerial procedures designed to safeguard and secure the information we collect online for reasonable foreseeable risk. However, due to the open communication nature of the Internet we cannot guarantee that communication between you and us and us and you will be free from unauthorized access by third parties. SERVE KENTUCKY MAKES NO WARRANTIES AS TO THE SECURITY OF YOUR DATA COMMUNICATIONS, OR THAT THIRD PARTIES WILL NOT GAIN UNAUTHORIZED ACCESS TO OR MONITOR YOUR COMPUTER(S) OR ONLINE COMMUNICATIONS. YOU AGREE THAT SERVE KENTUCKY WILL NOT BE LIABLE FOR ANY SUCH ACCESS.

We encrypt customer data in transit and at rest, provided that the customer uses their default domain or a custom domain with an SSL certificate.

Acceptance of Privacy Policy

By using this web site (serveky.galaxydigital.com), you indicate your acceptance of this Privacy Policy and acknowledge that when responding to an opportunity that is sponsored by Serve Kentucky or one of its community partners, your registration information will be shared with its community partner for the purposes of facilitating and coordinating volunteer placement and for the purpose of reporting volunteer impact data back to the community. To the extent permitted by applicable law, your use of our web site and our use of your personally identifiable information shall be governed by the most current privacy policy. If you have any questions or concerns about our privacy policy, please email allison.crawford@ky.gov.